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| buying clothing |
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silk
& rayon |
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household fabrics |
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environmental issues |
| protect
your wardrobe |
suede
& leather |
care label & problems |
The Federal Trade Commission has ruled that all textile garments sold in the United States must have a permanent label attached to each garment that provides at least one method of cleaning the garment. All parts of the garment must be designed to be cleaned using the recommended care procedure.
If the care label is
followed and the garment is damaged because the prescribed care procedure
was incorrect or the garment was defective during manufacture, the retailer
should provide the consumer with a reasonable adjustment and in turn collect
from the manufacturer. If the professional cleaner
did not follow the directions on the care label, and the garment is damaged,
the cleaner is responsible for any damage and should make a prompt settlement. If the consumer damages
the garment during use, creates a stain that can not be removed, or damages
the garment during stain removal efforts, then there is no recourse. The introduction of home
dry cleaning kits has created a large number of problems for consumers.
Problems include color loss, discoloration, and the setting of stains. The
user should be aware that manufacturers of garments and the manufacturers
of the kits will not provide compensation for damage of this kind. |
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| buying clothing |
|
silk
& rayon |
|
household fabrics |
|
environmental issues |
| protect
your wardrobe |
suede
& leather |
care label & problems |
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